Lumi Host and Lumi Stay: reservations, housekeeping and guest workflows
MaxAi product editorial team · Updated
Lumi Host serves accommodation operators while Lumi Stay supports guest-facing workflows. Evaluate the daily board, reservations, availability, tasks and arrival information together, checking the current scope of channel and lock integrations.
Separate operator and guest responsibilities
Operators need visibility into today's arrivals, departures, outstanding reservations and room readiness. Guests need information and actions relevant to their own stay. Lumi Host and Lumi Stay address these different workflows. During evaluation, follow one actual reservation through both roles instead of treating an administration dashboard as a guest page.
Reservation aggregation is not universal two-way synchronization
Check reservation sources, calendars and channel connections separately. Email parsing, manual entry, calendar subscriptions and channel APIs have different capabilities. Aggregation does not imply real-time two-way synchronization of inventory, prices and bookings. Test changes, cancellations, duplicates and failed notifications for each channel you use.
Connect housekeeping to arrival readiness
Define ownership and completion criteria for checkout, cleaning, inspection and readiness so handovers do not depend only on chat messages. Guest registration and lock credentials involve personal information and access rights. Verify supported devices, validity periods and revocation. Lock integration depends on the actual implementation; arbitrary brands should not be assumed compatible.
Check installation and operational readiness
The Windows download page reads the production release manifest to provide the current installer, avoiding manual article-link changes for each release. In-app updating is a separate capability governed by client release notes. Validate reservations, availability, roles and guest entry before launch, and prepare a manual reception fallback. Confirm local registration and operating obligations through appropriate professional sources.
Frequently asked questions
Are all OTAs already synchronized in both directions?
Do not assume so. Confirm connection method, direction, fields and refresh frequency for each channel.
Does a current installer mean in-app updating is enabled?
No. The website provides the current installer; in-app updates depend on client and backend channel integration.