Lumi Host / Lumi Stay Everything you need to run today, on one screen
Lumi Host is a daily-operations management system (PMS) for short-term rental and hotel operators — multi-channel booking sync, an availability calendar, room assignment & cleaning, guest registration and ID verification. Lumi Stay is the companion guest app, keeping every guest's stay details in one place.
What are Lumi Host and Lumi Stay?
Lumi Host is a daily-operations tool (PMS) built for short-term rental and hotel operators: a today's-tasks dashboard covering check-ins, check-outs, room assignment and cleaning; automatic multi-channel booking sync with overlap/conflict detection; a clear availability calendar; occupancy-day tracking; team management; and smart lock codes. Lumi Stay is the companion guest app — guests can view their itinerary, complete online check-in, get their lock code, and message the host, all in one place. Both apps run on the same system, giving operators and guests each a clear, single-screen view.
Two apps, covering both sides of every stay
Lumi Host for operators, Lumi Stay for guests — together covering the full lifecycle of a stay
Lumi Host
For operators · daily short-term rental & hotel operationsLumi Host is a daily-operations tool built for short-term rental and hotel operators, putting everything you need to run today on one screen: check-ins, check-outs, room assignment and cleaning, automatic multi-channel booking sync, an availability calendar that prevents overbooking, and automatic occupancy-day tracking with alerts as you approach the limit.
- Today's Dashboard — See check-ins, check-outs, room assignments and cleaning tasks due today at a glance — no more hunting across screens.
- Booking Management — Bookings from every channel in one place, filterable by property, status or keyword. Overlapping date ranges are automatically flagged as conflicts, catching overbooking risk early.
- Availability Calendar — A calendar view of every room's occupancy — vacant, assigned, or awaiting cleaning — so you know exactly what you're working with before you assign a room.
- Room Assignment & Cleaning — Turn a booking from "just a room type" into a specific room, and assign cleaning tasks to housekeeping staff with trackable completion status.
Lumi Stay
For guests · check your stay's details anytimeLumi Stay keeps everything about your current stay in one place: room and address, check-in/check-out times, lock code, and online registration. Message your host directly if something comes up, and leave a review after checkout.
- My Itinerary — Check-in/check-out times, room details, address and directions — all in one place, no more digging through emails and chat threads.
- Online Check-in — Submit registration and ID information online ahead of time, as required by local lodging regulations, to cut wait time on arrival.
- Lock Code — View your stay's lock code within the allowed time window — self check-in without waiting for anyone to let you in.
- Message Your Host — Reach your host directly inside the app if anything comes up during your stay.
How It Works
Connect channels, sync bookings
Connect your booking channels — Lumi Host syncs bookings automatically and flags conflicts.
Assign rooms and cleaning
Turn bookings into specific rooms and assign cleaning tasks to housekeeping.
Guests check in online
Guests complete online registration and ID submission via Lumi Stay ahead of arrival, cutting front-desk wait time.
Stay in touch during the visit
Guests message the host from Lumi Stay; hosts manage all conversations from Lumi Host.
Use Cases
A single listing, a multi-property team, a guest checking in — Lumi Host and Lumi Stay fit different roles
Single-Listing Host
Lumi Host automatically syncs bookings from every channel and flags overlapping dates as conflicts, paired with an availability calendar so hosts can see every listing's real-time status in one place and avoid overbooking.
Multi-Property Team
Lumi Host lets you assign host permissions per property, assign and track cleaning tasks, monitor registration completion, and automatically tracks occupancy days per property by fiscal year with alerts near the limit — team coordination and compliance in one system.
Guests
Lumi Stay keeps this stay's itinerary, address, lock code and registration in one place — guests can complete registration online ahead of time, and message the host directly in the app if anything comes up during the stay.
Frequently Asked Questions
Which booking channels does Lumi Host support?
Lumi Host syncs bookings from multiple booking channels — check the in-app channel list for what's currently supported; we continue to expand channel coverage based on operator demand.
How is occupancy-day tracking calculated?
This feature is built primarily for Japan's Minpaku Business Act, which caps short-term rental operating days at 180 nights per fiscal year (April 1 – March 31). Lumi Host automatically tracks each property's operating days by fiscal year and alerts you on the dashboard as you approach or exceed the limit, helping you avoid unintentional non-compliance.
Do guests have to download Lumi Stay to check in?
Guests can use Lumi Stay's core features (itinerary, lock code, online registration) via a check-in link provided by the operator, or register an account for full access — it depends on how your host sets up check-in.
Download Lumi Host and Lumi Stay
Operators use Lumi Host to run daily operations; guests use Lumi Stay to view their stay details
Lumi Host (for operators)
Lumi Stay (for guests)
PRODUCT GUIDE
Product guide
Simplified Chinese edition. Read the HTML guide or download the PDF.