Use Cases

A single listing, a multi-property team, a guest checking in — Lumi Host and Lumi Stay fit different roles

单套民宿经营者场景插画:房东在家中用笔记本电脑查看多渠道订单日历
Individuals or families hosting a short-term rental

Single-Listing Host

The Problem
Listing the same place across multiple platforms makes it easy to forget to sync a calendar — leading to the same date getting booked twice (overbooking).
How Lumi Helps
Lumi Host automatically syncs bookings from every channel and flags overlapping dates as conflicts, paired with an availability calendar so hosts can see every listing's real-time status in one place and avoid overbooking.
  • Automatic multi-channel booking sync
  • Overlapping bookings flagged as conflicts automatically
  • One calendar for every listing
连锁民宿管理场景插画:管理团队围坐讨论多物业运营看板与清洁任务分配
Teams and host staff managing multiple properties

Multi-Property Team

The Problem
Once you're managing several properties, it's hard to track by hand who's cleaning which room, which guests haven't registered yet, and whether you're approaching a regulatory occupancy-day limit.
How Lumi Helps
Lumi Host lets you assign host permissions per property, assign and track cleaning tasks, monitor registration completion, and automatically tracks occupancy days per property by fiscal year with alerts near the limit — team coordination and compliance in one system.
  • Per-property host permissions
  • Cleaning task assignment & tracking
  • Automatic occupancy-day tracking with alerts
入住客人场景插画:旅客在民宿门口用手机查看门锁密码完成自助入住
Travelers staying at a short-term rental or hotel

Guests

The Problem
Before check-in, guests dig through emails, texts and chat threads for the address, lock code and registration requirements — then still wait in line at the front desk.
How Lumi Helps
Lumi Stay keeps this stay's itinerary, address, lock code and registration in one place — guests can complete registration online ahead of time, and message the host directly in the app if anything comes up during the stay.
  • Itinerary and lock code in one place
  • Complete online registration ahead of time
  • Message the host directly in the app